Opus 44 Publications

Specialist Music Publishing

Opus 44 Publications - Privacy Policy

At Opus 44 Publications we are committed to protecting and preserving the privacy of our customers when visiting our website or communicating with us.
Please take a moment to familiarise yourself with our Privacy Policy.

Our Privacy Policy explains when and why we collect personal information about people who visit our website, how we use it, and how we store it.

1. How do we collect information from you?

We ask you for some very basic information when you place an order. If you correspond with us by email, send us an inquiry or offer us feedback, we may retain this correspondence to refer back to.

We have access to anonymised details of visits to our website and the pages and resources that are accessed, including but not limited to, traffic data, location data and other communication data that may assist us in understanding how visitors use our website.

This may also include the resources that you access, and information about where you are on the internet including the URL that you came from. This information may be used for our internal research purposes and to improve our customer service.

2. What type of information do we collect?

We hold as little data about you as possible. (For instance, we ask for no postal address or payment details - since all payment is made via PayPal.) The only information we collect is that which is necessary in the ordering process. This may be classed as ‘personal data’ – i.e. information about you, by which you could be identified.

The information we collect about you when you order from us might include the following:

• your name
• your email address
• your location (in general terms, e.g. country and city)
• an indication of your use of our products
• any information regarding what pages on our website are accessed and when

Other data we may collect:

• If you contact us, we may keep a record of your email and other correspondence.

Your privacy is important to us and we confirm that we will never release your personal data to any third party for their mailing or marketing purposes.

3. How do we use this data?

We retain your basic details, firstly to ensure your purchase is completed, and secondly so that we can contact you with occasional news of new or updated products which might be relevant to you.

If you contact us with feedback, we may seek your permission to quote from this correspondence on the website (e.g. in the ‘Testimonials’ section). In such a case we would be in touch with you by email to ask your permission, and whether or not you are happy to be identified.

We do not have a mailing list and do not routinely send out any marketing information. We are able to refer back to any purchases you have made - but remember, we hold no credit card data and no personal data other than that outlined above.

We may use your information:

• to process your order
• to provide you with any information you have requested from us about our products and services
• to seek your views or comments on the services we provide
• to notify you about any changes to our business or website, including improvements, and service or product changes
• to send you communications which you have requested or that may be of interest to you
• for our internal purposes including internal record keeping, statistical purposes, quality control, website performance and evaluation, or improvements to products and services

4. Who has access to this information?

The information you provide is not available to anyone else. We will not pass any of your data on to any third party for marketing purposes or for any other purpose.

5. Retention of information

When you give us personal information, we take steps to ensure that it’s treated securely. Once we receive your information, we make our best effort to ensure its security on our systems. We have secure password protected databases.
Whilst we take appropriate measures, both technical and organisational, to safeguard your personal data, we cannot guarantee that transmissions over the internet are totally secure, therefore the transfer of personal data via the internet is entirely at your own risk.

6. Use of ‘cookies’

Like many other websites, this website uses cookies. A Cookie is a small file of letters and numbers sent by an organisation which asks permission from your browser to be placed on your hard drive to allow that website to recognise when you visit.  The cookies our website sets on your device can be divided up into three types.

1. A standard cookie the server adds. We don't use this for anything.
2. Cookies which remember who you are from page to page when you add something to your shopping cart. This is essential in the ordering process.
3. Cookies left by Google Analytics to help us know more about how the website is found and used. All data collected this way is anonymous.

It is possible to switch off cookies by adjusting your browser preferences or using a dedicated browser extension. However, if you have cookies switched off you won't be able to order anything.

 

7. Your rights

You are legally entitled to request that we correct, or delete any data we hold relating to you. You have the right to ask for a copy of the information Opus 44 Publications holds about you. You may contact us about this at any time.

The accuracy of your information is also important to us. If you change email address, or if any of the other information we hold is inaccurate or out of date, please contact us.

You have the ‘right to be forgotten’ and can instruct us at any time to delete all information about you from our records.

This Privacy Policy was last updated in February 2019.